Frequently Asked Questions

Fill out our quick intake form — it takes less than 2 minutes. We’ll verify your insurance benefits within 1–2 business days and reach out to schedule your first session. Get started here.

In most cases, no. Registered dietitians are direct-access providers under most insurance plans. If your plan requires a referral, we’ll let you know during verification.

All sessions are 100% virtual via secure video call. You can meet with your dietitian from anywhere — all you need is a phone, tablet, or computer.

Your initial assessment is typically 60 minutes. Follow-up sessions are 30–45 minutes. We never rush — every session gives you the time you need.

Most patients start with bi-weekly sessions and adjust from there. Your dietitian will recommend a cadence based on your goals and where you are in your journey.

We currently see patients in 17+ states. View our full state list.

Yes. We accept most major insurance carriers including Aetna, BCBS, Cigna, United Healthcare, Medicare, Humana, Oxford, and Oscar Health. Most of our patients pay $0 out of pocket. Check your coverage.

Submit your information anyway — we’re always adding new carriers. We also offer out-of-network and self-pay options.

Sessions may apply to your deductible before insurance covers them in full. We’ll let you know your exact cost after verification — no surprises. Many patients still pay $0 even with high deductible plans.

Most plans cover 6–12+ sessions per year, and many have no session limit at all. We’ll confirm your session count during the verification process.

Yes. Nutrition counseling with a registered dietitian is an eligible expense for both Health Savings Accounts and Flexible Spending Accounts.

Absolutely. We verify benefits, handle claims, and bill your insurance directly. You don’t need to submit anything or deal with your insurance company.

We offer single sessions and discounted session bundles. We also provide superbills for out-of-network reimbursement. View self-pay options.

Your first session is a comprehensive assessment — we learn about your health history, eating patterns, cultural food preferences, and goals. We’ll review your labs and build a personalized nutrition plan together. Zero judgment, just real talk.

Yes. Every dietitian on our team provides sessions in both English and Spanish. Your choice, every time.

No. We practice from an anti-diet, Health at Every Size (HAES), weight-neutral framework. We never use calorie counting, restrictive meal plans, or weight loss as a measure of success. We help you improve your labs and feel amazing in your body — without dieting.

Never. Your arroz, your beans, your plantains, your mami’s sofrito — they’re part of the plan, not the problem. We build nutrition guidance around the foods you already love.

We match you with a dietitian based on your condition, goals, and preferences. If you’d like to switch at any point, just let us know — we want you to feel completely comfortable with your care team.

Yes. With your permission, we can coordinate with your primary care provider, endocrinologist, or other specialists to ensure your nutrition plan aligns with your overall care.

We treat Type 1 & Type 2 diabetes, prediabetes, insulin resistance, PCOS, high cholesterol, heart disease, metabolic syndrome, gestational diabetes, perimenopause & menopause, disordered eating, ADHD nutrition, and GLP-1 medication support. We also offer general nutrition counseling. View all conditions.

Not necessarily. While insurance typically requires a qualifying diagnosis, many plans cover preventive nutrition counseling. We also offer self-pay options for general nutrition guidance with no diagnosis required.

Yes. We provide nutrition counseling specifically for individuals on Ozempic, Wegovy, Mounjaro, and other GLP-1 medications — helping you maintain adequate nutrition, manage side effects, and build sustainable habits.

The Library is a membership platform with weekly menus, culturally relevant recipes, lab guides, on-demand health resources, monthly live Q&A calls with Dalina, and direct access to ask questions. It’s the only way to work with Dalina directly. Learn more about the Library.

$27/month for monthly membership, or $297/year for the annual plan (which saves you one month free). HSA/FSA payments are also accepted.

The Library is a self-guided resource with expert support — not a substitute for individualized medical nutrition therapy. It’s a great complement to 1:1 care or a standalone option for general health guidance.

Yes. Monthly memberships can be canceled anytime with no penalties. Annual memberships are paid upfront. No contracts, no fine print.